Factors Causing Inadequate Implementation of the HIMS Electronic Medical Records Outpatient at Level II Hospital, dr. Soepraoen Malang

Abstract

The use of HIMS operationally is useful for improving performance and service, facilitating coordination between units, and increasing HR capabilities. The formation of HIMS not only automates old procedures, but organizes and updates and even creates new and more efficient data flows, this is very important, especially the implementation of HIMS in the field of radiology. The purpose of this Community Services residency is to analyze the factors that cause inadequate implementation of HIMS Electronic Medical Record Outpatient Level II Hospital dr. Soepraoen Malang. Therefore, this residency discusses existing problems using fishbone diagrams, USG (Urgency, Seriousness, Growth), and SWOT Analysis (Strengh, Weakness, Opportunity, Treats). The results of the residency show that after analyzing the problem with fishbone, USG, and SWOT, the implementation of a strategy that can be applied to community service residency activities is to make regulations in the form of SOPs regarding data input for medical, non-medical, radiology requests and conducting training activities for Outpatient Polyclinic operators. Evaluation of the strategy that has been made is by coordinating between management and sections/fields according to their respective duties, principals and functions in an attempt to optimize the implementation of electronic medical record HIMS in outpatient services at polyclinics.